User Manual ๐Ÿ™‹๐Ÿปโ€โ™‚๏ธ๐Ÿ› 

It can be hard to get to know colleagues, but it's important because it helps us work together better and feel more comfortable and engaged. I'm hoping this user manual (aka a manual of me) will help my colleagues get to know me.

I've been inspired to write one by the likes of Dan, Cassie and Richard.

Conditions I like to work in #

  • A mix of office and home - currently it's 2 days office, 3 days home, which works well
  • A clean, tidy environment
  • Regular, short breaks - a wander with a coffee helps me clear my mind
  • Being around kind, friendly, thoughtful, interesting people
  • I like to be positive - I'm told I'm always smiling at work! But if I'm not feeling great I'll be honest about it.

The times / hours I like to work #

  • Usually I start and finish bang on time
  • But I like a degree of flexibility - I'll sometimes pop out for a haircut or finish a few minutes early for dinner
  • I'm not at my best before 10am or after 5pm - I prefer to avoid meetings during these times
  • I never read or respond to messages when I'm not working (and I dislike it when others do)

The best ways to communicate with me #

  • As a remote worker, the main thing is simply that we do communicate, so I like to make it as easy as possible
  • Slack is usually best for anything short and sweet
  • In person or webcam is better for anything longer or in need of explanation
  • I'm happy to have impromptu conversations - interrupt me any time
  • I don't like rambling chats - in a work context, I prefer keeping things to the point (that said, I'm happy to be a sounding board)
  • I like agreeing outcomes and actions

The ways I like to receive feedback #

  • Regularly, openly and honestly - I firmly believe the more a team normalises regular, open feedback the better
  • I value negative and positive feedback equally
  • Please don't wait to be asked - give me feedback whenever you have it, I value it greatly

Things I need #

  • Purpose and meaningful problems to solve
  • Trust and responsibility
  • Collaboration - Iโ€™m a firm believer that we get better outcomes by bringing others along on the journey
  • Frankness, openness and honest criticism
  • Kindness, praise and encouragement
  • Goals
  • Focused, purposeful meetings

Things I struggle with #

  • People who aren't culturally aligned with me - I find it tiring and I get defensive (which is something I dislike about myself)
  • Loud voices and dictators
  • People who don't value understanding the problem, defining needs or doing research
  • Gossip and politics

Things I love #

  • Leading, managing and hiring - it's wonderful helping others be their best selves at work
  • Input from others in the design process - I'm not egotistical or precious and I see my role as getting the best outcomes, which means it doesn't have to be me coming up with all the ideas
  • Working as part of a multi-talented, creative, engaged team
  • Empathetic, emotionally-intelligent people who put customers first
  • Learning and new experiences

Other things to know about me #

  • Work-life balance is vital - I've read too many tales from regretful, work-obsessed old people. I'm at my most productive when everything's in balance
  • I suffer from imposter syndrome which I use as motivation to learn
  • I prefer solving user problems than selling stuff
  • I'm happiest when I bring my whole self to work - i.e. I can be myself
  • I think I'm on the border between extrovert and introvert
  • When I took a Myers Briggs test in 2018 I came out as ENJF.

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